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Deleted invoice notification email

I was working with Support today regarding invoice questions and noticed that when I delete a invoice there is no notice or anything sent to the client. It would be nice if one did get sent - something along the lines of: "Your District Admin/Bill...
Dan Grassel 4 days ago in Contracts/Invoicing / Notifications 0 Being Reviewed

Frequency of Notifications for Upcoming Events & Blocked Dates

I would like to be able to control how often I get Notifications for Upcoming Events & Blocked Dates. I would like to get notifications once a week and then only if there are changes to events that week would I get a second notification. Right...
Lorraine Fiore 11 days ago in Notifications 1 Being Reviewed

Update email options when editing request automatically checked

When an external users edits their request that is in a pending or approved status, the options for who to send the update email too requires the requester to actually check the boxes to send out the update email. This does not happen all the time...
Dan Grassel 26 days ago in Editing/Viewing a Request / Notifications 0 Being Reviewed

If user is additionally notifed for an Admin Only field, they should see it in the email

Currently, Admin Only fields aren't included in emails, but we can still have users be listed as additionally notified for those same fields. We would like the emails that are sent on approval to include the field information that the user is asso...
Dan Grassel 26 days ago in Notifications 0 Being Reviewed

Pending Groups

When viewing the Groups with the status of pending, is it possible to show the last date a change or addition was made? I have the alert next to my "Groups" option on the left, but when I go to view the reason for the alert, it's hard to see what ...
Melissa Smith 19 days ago in Notifications 1 Being Reviewed

Spaces - Additional Information in Confirmation Email

For each of our sites, we have a custodial cell number that clients use if there are issues with their rental. Being able to add that contact number in the approval confirmation emails for the site specific custodians to our end users would be bey...
Dan Grassel 5 months ago in Locations / Notifications 0 Being Reviewed

Add Additional Text Per Site on Approval Emails

Site Setting for "Additional Notes on Approved Events Email"I would like to be able to list on Custodial Contact information at each building as well as a link to our policies for using our facilities. This would show up at the top of the Approval...
Dan Grassel 3 months ago in Notifications 0 Being Reviewed

Notification Bubbles accuracy

The bubbles that show new to Manage Groups and Bulk Invoicing never really show accurate values. It will say 1 next to Manage Group but there will actually be 4 groups in a pending status needing approval The same with Bulk invoicing. For me it wo...
Dan Grassel 2 months ago in Classification/Groups/Users / Contracts/Invoicing / Notifications 1 Already exists

Past Due Invoices in Email Log for Users

We recently turned on Past due invoice emails and noticed that they are not shown in the Users Email Log. After talking with Support we were informed that Automated emails like this don't typically show in the email log since its an automated emai...
Dan Grassel 7 months ago in Notifications 0 Being Reviewed

Text Notifications

We would like users to be able to opt in on receiving text notifications in addition to emails. This would be helpful specifically when doing mass cancelations for users to receive a text.
Maria Tivoli 12 months ago in Notifications 2 Future consideration