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After Event Feedback Email

We have created a Google form to try to get feedback from our staff who have worked a rental event. Unfortunately, our email in Outlook has gotten buried and we're having a hard time collecting that data. We're hoping there could be a way to creat...
Guest 3 days ago in Notifications 1 Being Reviewed

Deleted invoice notification email

I was working with Support today regarding invoice questions and noticed that when I delete a invoice there is no notice or anything sent to the client. It would be nice if one did get sent - something along the lines of: "Your District Admin/Bill...
Dan Grassel 13 days ago in Contracts/Invoicing / Notifications 0 Being Reviewed

Frequency of Notifications for Upcoming Events & Blocked Dates

I would like to be able to control how often I get Notifications for Upcoming Events & Blocked Dates. I would like to get notifications once a week and then only if there are changes to events that week would I get a second notification. Right...
Lorraine Fiore 20 days ago in Notifications 1 Being Reviewed

Pending Groups

When viewing the Groups with the status of pending, is it possible to show the last date a change or addition was made? I have the alert next to my "Groups" option on the left, but when I go to view the reason for the alert, it's hard to see what ...
Melissa Smith 28 days ago in Notifications 1 Being Reviewed

Update email options when editing request automatically checked

When an external users edits their request that is in a pending or approved status, the options for who to send the update email too requires the requester to actually check the boxes to send out the update email. This does not happen all the time...
Dan Grassel about 1 month ago in Editing/Viewing a Request / Notifications 0 Being Reviewed

If user is additionally notifed for an Admin Only field, they should see it in the email

Currently, Admin Only fields aren't included in emails, but we can still have users be listed as additionally notified for those same fields. We would like the emails that are sent on approval to include the field information that the user is asso...
Dan Grassel about 1 month ago in Notifications 0 Being Reviewed

Add Additional Text Per Site on Approval Emails

Site Setting for "Additional Notes on Approved Events Email"I would like to be able to list on Custodial Contact information at each building as well as a link to our policies for using our facilities. This would show up at the top of the Approval...
Dan Grassel 4 months ago in Notifications 0 Being Reviewed

Individual Reminder per Event to Submitter

Event reminder emails would be beneficial but we would like to be able to customize how far in advance or multiple reminders ie 1 week, 3 days , 24 hours that the submitter receives a reminder per event.
Cheryl Jurcy 4 months ago in Notifications 0 Being Reviewed

Spaces - Additional Information in Confirmation Email

For each of our sites, we have a custodial cell number that clients use if there are issues with their rental. Being able to add that contact number in the approval confirmation emails for the site specific custodians to our end users would be bey...
Dan Grassel 5 months ago in Locations / Notifications 0 Being Reviewed

remove automated emails to group managers when payment is applied

Each time I apply a partial payment to an invoice, the system is sending an email to the group manager which shows that payment but also shows the past due amount. This is prompting the groups to reach out to me thinking they still owe money. This...
Judi Simpson 5 months ago in Notifications 3 Being Reviewed