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Created by Dan Grassel
Created on Mar 19, 2026

Show Child Fields if Answered in Event details email

I was working with Support setting up parent/child fields and we noticed that when the parent and child are both answered, the parent field only shows on the event details email.

If the child field could also be present on the event details email if answered that would help our additionally notified users quickly see the information they need from the fields without having to actually open the request in the system.

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