We have many staff who need to be notified for tech requests, and most of them need to be notified for 3-4 buildings, but not always the same buildings. All of the notifications are a mess because of the way they overlap building to building. Is it possible to have each individual building listed in the notifications instead of the way they list a bunch of people under several buildings? Because of this, I have people getting notifications for buildings they do not need to know about.
Yes, we have already been looking at revamping this - Thanks for bringing this up. More to follow soon!