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Force paid renters to contact me directly

Good morning,

I hope this message finds you well.

As I invoice my Group 3 (paid) renters only after their season concludes due to frequent cancellations, I need to ensure that they cannot make reservations themselves. This will encourage them to reach out to me for their bookings. Additionally, I have a few Group 3 renters with negotiated pricing that differs from the rest of the group. It would be more efficient for me to handle their reservations and adjust their pricing accordingly.

I still want them to enjoy the benefits of the program, such as access to the calendar and reminder emails for upcoming events. Is there a way to prevent certain users from reserving space directly?

Thank you for your assistance with this matter.

Best regards,

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    • Admin
      Chris Gentile
      May 28, 2025

      Hi Lizelle,


      Yes, everything will work as normal; they will just not be able to submit reservations.

    • Lizelle Agenbag
      May 28, 2025

      Hi Chris, but with this option will they still get the notification email of upcoming events and be able to look at the calendar? Thank you

    • Admin
      Chris Gentile
      May 28, 2025

      Hi Lizelle,


      In this case, you could block the groups. From there, they need to contact you, and then you can unblock, submit everything for them, and turn on the block again.