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Notifications

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Spaces - Additional Information in Confirmation Email

For each of our sites, we have a custodial cell number that clients use if there are issues with their rental. Being able to add that contact number in the approval confirmation emails for the site specific custodians to our end users would be bey...
Dan Grassel 10 months ago in Locations / Notifications 0 Being Reviewed

Add Additional Text Per Site on Approval Emails

Site Setting for "Additional Notes on Approved Events Email"I would like to be able to list on Custodial Contact information at each building as well as a link to our policies for using our facilities. This would show up at the top of the Approval...
Dan Grassel 9 months ago in Notifications 0 Being Reviewed

Past Due Invoices in Email Log for Users

We recently turned on Past due invoice emails and noticed that they are not shown in the Users Email Log. After talking with Support we were informed that Automated emails like this don't typically show in the email log since its an automated emai...
Dan Grassel about 1 year ago in Notifications 0 Being Reviewed

If user is additionally notifed for an Admin Only field, they should see it in the email

Currently, Admin Only fields aren't included in emails, but we can still have users be listed as additionally notified for those same fields. We would like the emails that are sent on approval to include the field information that the user is asso...
Dan Grassel 6 months ago in Notifications 0 Being Reviewed

Consolidate Add Space/Date "Modified" emails into one email

When adding space/date to a schedule ID of requests, if you are adding multiple Dates at one time, those emails will always come out as "Modified" even if there are no additional details changed. It would be much clearer here if it said something ...
Dan Grassel 5 months ago in Notifications 0 Being Reviewed

Update email options when editing request automatically checked

When an external users edits their request that is in a pending or approved status, the options for who to send the update email too requires the requester to actually check the boxes to send out the update email. This does not happen all the time...
Dan Grassel 6 months ago in Editing/Viewing a Request / Notifications 0 Being Reviewed

Trigger an email notification if terms met in a required field

Can we set up the field to only trigger the notification if certain terms are met? Example: Required field "Total # in attendance", if that field is over 200, can we set that to send an email to specific people (our SRO's)?
Casey McMahon about 2 months ago in Notifications 0 Being Reviewed

Deleted invoice notification email

I was working with Support today regarding invoice questions and noticed that when I delete a invoice there is no notice or anything sent to the client. It would be nice if one did get sent - something along the lines of: "Your District Admin/Bill...
Dan Grassel 5 months ago in Contracts/Invoicing / Notifications 0 Being Reviewed

remove automated emails to group managers when payment is applied

Each time I apply a partial payment to an invoice, the system is sending an email to the group manager which shows that payment but also shows the past due amount. This is prompting the groups to reach out to me thinking they still owe money. This...
Judi Simpson 10 months ago in Notifications 3 Being Reviewed

Frequency of Notifications for Upcoming Events & Blocked Dates

I would like to be able to control how often I get Notifications for Upcoming Events & Blocked Dates. I would like to get notifications once a week and then only if there are changes to events that week would I get a second notification. Right...
Lorraine Fiore 6 months ago in Notifications 1 Being Reviewed